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Terms and Conditions

Effective Date: February 3, 2024

Welcome to Smartiv.id, the premier hospitality platform developed by PT. Karya Deyuki Indonesia. By utilizing Smartiv.id, you agree to the following terms and conditions. Please carefully read this document to understand the guidelines governing your use of the Smartiv Hotel app on Android TV.

1. Service Usage

1.1 Purpose: Smartiv.id is exclusively provided for hospitality purposes, catering to hotels, resorts, and hospitals. Unauthorized use or access to the platform is strictly prohibited.

1.2 Authorized Users: The Smartiv Hotel app is intended for use by guests, hotel staff, and authorized personnel within the scope of hospitality and healthcare services.

2. Data Accuracy

2.1 User Responsibility: Users are responsible for providing accurate and up-to-date information. Smartiv.id disclaims any liability arising from consequences due to inaccurate or incomplete data provided by users.

2.2 Verification: Smartiv.id reserves the right to verify user information through third-party sources to maintain data accuracy and enhance the overall user experience.

3. Third-Party Integration

3.1 Integration: Smartiv.id may integrate with third-party services such as Property Management Systems (PMS), Internet Protocol Television (IPTV), and Electronic Health Record (EHR) systems. Users are subject to the terms and conditions of these integrations, and Smartiv.id holds no responsibility for third-party services.

3.2 Compatibility: While Smartiv.id strives to ensure compatibility with various platforms, users are advised that the app is optimized for Android TV. Compatibility with other smart TV platforms may vary.

4. Privacy and Security

4.1 Data Security: Smartiv.id prioritizes the security of user data. Advanced encryption techniques and security measures are employed to protect the confidentiality and integrity of user information.

4.2 Privacy Policy: Users are encouraged to review the Smartiv.id Privacy Policy, which outlines the collection, use, and protection of personal data. By using the app, you consent to the practices described in the Privacy Policy.

5. User Conduct

5.1 Compliance: Users must comply with all applicable laws, regulations, and the terms outlined in this document while using the Smartiv Hotel app.

5.2 Prohibited Activities: Any attempt to circumvent security measures, engage in unauthorized access, or violate the integrity of the Smartiv.id platform is strictly prohibited.

6. Intellectual Property

6.1 Ownership: Smartiv.id and its associated logos, trademarks, and content are the intellectual property of PT. Karya Deyuki Indonesia. Users are granted a limited, non-exclusive, and non-transferable license to use the app for its intended purposes.

6.2 Restrictions: Users are prohibited from reproducing, distributing, or modifying any content or intellectual property associated with Smartiv.id without explicit permission.

7. Termination

7.1 Termination by Smartiv.id: Smartiv.id reserves the right to terminate user access to the app without prior notice if there is a violation of these terms and conditions or for any reason deemed necessary by Smartiv.id.

7.2 User Termination: Users may terminate their use of the Smartiv Hotel app at any time by uninstalling the app from their device.

8. Liability and Disclaimers

8.1 Limitation of Liability: Smartiv.id shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with the use of the app.

8.2 Disclaimers: Smartiv.id makes no warranties or representations regarding the accuracy, completeness, or reliability of the app’s content. Users acknowledge that the app’s features may be subject to occasional interruptions or errors.

9. Governing Law

9.1 Jurisdiction: These terms and conditions are governed by and construed in accordance with the laws of Indonesia. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the Indonesian courts.

10. Amendments

10.1 Updates: Smartiv.id reserves the right to update and modify these terms and conditions at any time. Users will be notified of changes through the app, and continued use constitutes acceptance of the modified terms.

11. Contact Information

11.1 Communication: For inquiries, feedback, or concerns related to these terms and conditions, users can contact Smartiv.id at:

We appreciate your adherence to these terms and conditions and thank you for choosing Smartiv.id for your hospitality needs!